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Stop The Profit Leak

Stop The Profit Leak

Are your costs eating up all your profits? Many business owners who feel stuck are good at bringing in new business.  They just have a hard time keeping the cash in their business.  It seems overhead spiral out of control of the growing business and the cries of...
The Vital Growth Driver

The Vital Growth Driver

Understanding how the employee experience directly influences productivity and retention rates is crucial in a post-pandemic world.  Every organisation is only ever as good as the people working for it.  Many companies are providing numerous employee benefits and...
Are You Knocking Hard Enough?

Are You Knocking Hard Enough?

Let me ask you a question… “Do you follow up? “ Often the client replies with indignation: “Of course I send follow up emails… And I telephone… I rarely get a response… I assume they’re not interested.” The majority of people in business don’t follow up...
Quality Is Made In The Boardroom

Quality Is Made In The Boardroom

It is time to forget the commonly held notion that quality is made on the factory floor, in service delivery or at the point of sale. It isn’t. That is thinking from the “old ways” and it doesn’t work as we transit into our “new normal” age of business, life and...